Privacy Policy

Who we are

Abode Health, Inc. ("Abode Health," "we," "us") operates an in-home, cash-pay healthcare platform. This policy explains what personal information we collect through abodehealth.com and related pages, how we use it, and the choices you have.

Information we collect

We collect information you provide directly, such as when you fill out an interest form, a waitlist signup, or a provider application. Depending on the form, this may include your name, email address, phone number, zip code, and answers to short screening questions about the care you're interested in.

If you book and receive an in-home visit, your clinician will collect clinical and health information as part of your care. That information is treated as protected health information and is handled separately from the general marketing and contact data described in this policy, under the safeguards required by HIPAA.

How we use your information

We use the information we collect to:

• Respond to your inquiry or follow up on a form you submitted
• Schedule and deliver care you've booked
• Operate, maintain, and improve our services
• Communicate with you about your account or visits
• Meet legal, regulatory, and recordkeeping obligations

We do not sell your personal information.

How we share information

We share information with service providers who help us operate — for example, hosting, scheduling, and communications tools — under agreements that limit their use of your information to providing those services to us. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. We do not share your information with advertisers.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, and we apply additional safeguards required by HIPAA to protected health information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you by contacting us at the email below. If you've submitted an interest or waitlist form and no longer want to hear from us, let us know and we'll remove you from future outreach.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our services change. We'll update the effective date above when we do.

Contact us

Questions about this policy or your information? Email us at privacy@abodehealth.com.